Frequently Asked Questions
Everything you need to know about shopping with Spotlight.
How long will it take for my order to arrive?
Standard shipping usually takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Spotlight ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.