Returns & Exchanges

At Spotlight, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Simply ensure all tags remain attached and the garments are unworn to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package the Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.